US-based, AI-assisted contact center for customer and sales support.
Human agents, guided in real time by our own proprietary AI, delivering enterprise-grade customer support and sales support at a fraction of the cost of building an in-house team.
Customer Support
Inbound support, overflow handling, and after-hours coverage that protects your brand every time the phone rings.
Sales & Appointment Setting
Outbound and inbound calling that books qualified appointments directly onto your team's calendar.
Lead Qualification
We qualify inbound and outbound leads against your criteria, then warm-transfer to your closers.
After-Hours / Overflow
Coverage when your team can't answer — nights, weekends, and peak-volume spikes handled seamlessly.
Customer support, field support, and sales support — one operation.
Each service line is staffed by US-based agents and guided in real time by our proprietary AI tools, so quality stays consistent as volume grows.
Customer Support
Inbound support, overflow, and after-hours coverage that keeps every customer interaction handled promptly and professionally — whether it's routine questions, order status, or troubleshooting.
Sales & Appointment Setting
Outbound and inbound calling programs designed to fill your pipeline with booked, qualified appointments — not just leads. We work your calendar rules, your scripts, your standards.
Lead Qualification & Transfer
We screen leads against your exact criteria in real time, then warm-transfer only the ones worth your closers' time — so your sales team spends its hours closing, not chasing.
Field / Dispatch Support
Coordinating and scheduling service calls between customers and field technicians — confirming windows, updating statuses, and keeping crews on schedule.
The differentiator isn't headcount. It's the technology behind each agent.
Every agent works with AI tools built specifically for this business, so quality stays sharp from day one.
AI-Assisted Agents
Every agent is guided live by our own call-copilot technology — surfacing answers, prompts, and next-best-actions in real time. That means new agents perform at a higher level and ramp in days, not months.
AI Tools Built In-House
Our agents work with an AI receptionist, a live-call copilot, and an agent training system built specifically for this business — giving every call sharper support from the very first day.
US-Based Voice
Native US English agents, based domestically — giving your customers a better connect, clearer communication, and more trust than an offshore team can offer.
Flexible & Scalable
Teams that scale up and down with your volume and your season — no idle W-2 overhead to carry when demand dips, and no scramble when it spikes.
Compliance-Aware
TCPA-conscious calling practices and disciplined consent handling built into how every campaign and every list is worked — protecting your brand and your standing.
Woman-Owned
Certified woman-owned and built by a founder who is also the technologist — giving supplier-diversity programs a partner who is both credible and technically capable.
An established operation, relaunching with sharper technology.
Joint Heirs LLC carries forward an established contact-center operation under new ownership and a sharper technology backbone. We're not a startup guessing at this — we're an operating business bringing a proven service model forward with a stronger technology backbone.
Joint Heirs is a woman-owned business. Our founder is a full-stack software builder who personally develops the AI systems the center runs on — the call-copilot, the AI receptionist, and the training tools that get agents performing quickly. That combination of operator and technologist is our edge, and it's what allows a lean, disciplined team to deliver enterprise-grade support.
- Georgia-based, serving clients across the United States
- Woman-owned and founder-operated
- Proprietary AI tools built in-house, not licensed from a vendor
- Structured to scale with client volume, without sacrificing quality
Let's talk about your support and sales volume.
Whether you're evaluating suppliers for an enterprise program or simply need reliable overflow coverage, we're ready for a real conversation.
Request a ConsultationGet in touch with Joint Heirs LLC.
Supplier and partnership inquiries welcome. We typically respond within one business day.
Reach us directly
Based in Georgia, serving clients across the United States.
Become an Agent
Join a US-based, AI-assisted contact center built to help you succeed.
At Joint Heirs LLC, our agents are the heart of what we do. We support inbound and outbound sales and customer service for growing businesses across the country — and we're always looking for professional, dependable people who are great on the phone and ready to grow with us.
Opportunities we hire for
Inbound Sales
Connect with interested customers, answer their questions, and help them say yes.
Outbound Sales & Appointment Setting
Reach out, spark interest, and book qualified conversations.
Customer Service
Deliver friendly, professional support that represents our clients well on every call.
Why our agents thrive here
- You're never on your own. Our proprietary AI copilot supports you live on every call, so you always know the next right thing to say.
- Get up to speed fast. Our training gets you confident and productive in days, not months.
- Work that fits your life. US-based, flexible, remote-friendly opportunities.
- Room to grow. We promote from within as we expand.
What we look for
- A professional, friendly phone presence
- Strong communication and listening skills
- Dependability and a positive, coachable attitude
- Comfort navigating a computer while on a call
- US-based
Sales, call center, or customer service experience is a plus — but not required. We'll train the right people.
Ready to apply?
Tell us a little about yourself and we'll be in touch..